Terms & Conditions

• You must be at least 18 years old (or the legal age of majority in your jurisdiction) and able to form a binding contract to use the Service.
• If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and "you" refers to both you individually and that organization.
• The Service supports multiple user roles within each organization (super-admin, manager, admin, viewer, client). Each role has different permissions, including which actions affect Google integrations and which client organizations' data can be viewed.

• You agree to provide accurate, current, and complete information during registration and to keep that information up to date.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
• You must notify us immediately at service@heartland-digital.com if you suspect any unauthorized access to your account.
• We may suspend or terminate accounts that show evidence of unauthorized access, abuse, or violation of these Terms.

The Service is a marketing analytics dashboard that consolidates digital-marketing performance data from sources you authorize, including data you upload (CSV / XLSX) and data we retrieve on your behalf from connected Google services (Google Analytics 4, Google Search Console, Google Ads, Google Business Profile). The Service is provided on a multi-tenant SaaS basis; each client organization's data is logically isolated from every other organization's data.

4.1 Authorization through OAuth 2.0

Connecting a Google account uses Google's standard OAuth 2.0 consent flow. You will see exactly which scopes the Service requests and may approve or decline each. Approval grants the Service a refresh token that lets it call the Google APIs you authorized on your behalf, scoped to the properties / sites / customers / locations you explicitly select inside the Service's property picker.

4.2 Read-only use of Google data

The Service uses Google APIs strictly for read-only reporting. It does not create, modify, pause, or delete any campaigns, ad groups, ads, audiences, conversion actions, budgets, business-profile posts, business-profile information, profile photos, hours, or any other Google resource. The Service does not perform any write operation on a Google resource on your behalf.

4.3 Compliance with Google's policies

Your use of the Service in connection with Google APIs is also subject to:

• The Google APIs Terms of Service.
• The Google API Services User Data Policy, including the Limited Use requirements (further described in our Privacy Policy).
• The applicable product-specific terms for each connected Google service (Analytics, Search Console, Google Ads, Business Profile).

4.4 Revoking authorization

You may revoke the Service's access to your Google account at any time:

• Inside the Service, by clicking Disconnect Google on the Integrations page.
• From Google directly, at https://myaccount.google.com/permissions.

Revocation immediately stops new sync attempts. Previously synced historical data remains in the Service until you also request its deletion.

You agree not to, and not to allow any third party to:

• Use the Service in any manner that violates any applicable law, regulation, or third-party right.
• Attempt to gain unauthorized access to the Service, other users' accounts, or any system or network connected to the Service.
• Reverse-engineer, decompile, disassemble, or attempt to derive source code or underlying ideas of the Service, except to the extent expressly permitted by law.
• Interfere with or disrupt the integrity or performance of the Service, including through denial-of-service attacks, transmitting viruses or malicious code, or attempting to overwhelm any rate limits.
• Scrape, frame, mirror, or otherwise reproduce or redistribute the Service or its outputs except as expressly permitted.
• Use the Service to process data you are not authorized to process, including by connecting Google accounts you do not own or are not authorized to connect on behalf of their owner.
• Use the Service to compete with Heartland Digital or to create a substantially similar product.

• You retain all rights in the data you upload to the Service and in the marketing data the Service retrieves from Google services you authorized ("Customer Data").
• You grant Heartland Digital a worldwide, non-exclusive, royalty-free licence to host, copy, transmit, display, and process Customer Data solely as necessary to operate and provide the Service to you and to comply with applicable law.
• You are responsible for ensuring you have all necessary rights, permissions, and lawful bases to upload Customer Data to the Service and to authorize the Service to retrieve data from connected Google accounts.
• You are responsible for the accuracy, quality, and legality of Customer Data and for the means by which you acquired it.

• We aim to provide a reliable, available Service but do not guarantee uninterrupted or error-free operation. Scheduled maintenance, third-party outages (including outages of Google APIs), and force-majeure events may affect availability.
• We may modify, suspend, or discontinue any feature of the Service at any time, with reasonable notice where practicable.
• Features marked "Beta", "Preview", or "Coming soon" may not be fully featured and may be modified or removed at any time without notice.

If a paid plan applies to your access of the Service, the applicable fees, billing cycle, and refund terms will be set out in your order form or subscription page. Fees are due as stated, are non-refundable except where required by law or expressly stated, and may be revised on reasonable prior notice.

• The Service, including its source code, design, user interface, trademarks, documentation, and content (other than Customer Data), is the property of Heartland Digital and its licensors and is protected by intellectual-property laws.
• Nothing in these Terms grants you any right or licence in the Service except the limited right to access and use it as set out in these Terms.
• You may not remove, alter, or obscure any proprietary notices on the Service.

If you provide suggestions, ideas, or feedback about the Service, you grant Heartland Digital a perpetual, irrevocable, worldwide, royalty-free licence to use that feedback for any purpose, without obligation to you.

We do not warrant the accuracy, completeness, or timeliness of any data displayed in the Service. Marketing data retrieved from third parties (including Google) is subject to their own data-processing pipelines, reporting lags, late-arriving conversions, sampling, and corrections. Use of the Service for decision-making, investment, or financial purposes is at your own risk. To the maximum extent permitted by law, we disclaim all warranties not expressly stated in these Terms.

To the maximum extent permitted by applicable law:

• Heartland Digital will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or related to your use of the Service, even if advised of the possibility of such damages.
• Our aggregate liability for any claim arising out of or related to the Service or these Terms will not exceed the greater of (a) the fees you paid to Heartland Digital in the 12 months preceding the event giving rise to the claim, or (b) USD 100.

Some jurisdictions do not allow the exclusion or limitation of certain damages or warranties; in such jurisdictions our liability is limited to the maximum extent permitted by law.

You agree to indemnify, defend, and hold harmless Heartland Digital and its officers, directors, employees, and contractors from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to (a) your use of the Service, (b) your Customer Data, (c) your violation of these Terms or applicable law, or (d) your violation of any third-party right, including any Google service's terms.

• You may stop using the Service at any time and may request account deletion as described in our Privacy Policy.
• We may suspend or terminate your access to the Service immediately if we reasonably believe you have violated these Terms, if required by law, or if continued provision of the Service to you would pose a security or legal risk.
• Upon termination, your right to access the Service ceases. Sections of these Terms that by their nature should survive termination (including Sections 6, 9, 10, 11, 12, 13, 15, and 16) will survive.

We may update these Terms from time to time. Material changes will be notified inside the Service or by email at least seven days before they take effect. The "Last updated" date above will reflect the latest revision. Continued use of the Service after a revision takes effect constitutes acceptance of the updated Terms. If you do not accept an update, your sole remedy is to stop using the Service and request account deletion.

These Terms are governed by the laws of India, without regard to its conflict-of-laws principles. Any dispute arising out of or related to these Terms or the Service that cannot be resolved through good-faith negotiation will be subject to the exclusive jurisdiction of the courts of New Delhi, India, except where applicable consumer-protection law gives you the right to bring proceedings in your country of residence.

• Entire agreement: these Terms together with the Privacy Policy and any order form constitute the entire agreement between you and Heartland Digital concerning the Service and supersede any prior agreement on that subject.
• Severability: if any provision of these Terms is held to be unenforceable, the remaining provisions will remain in full force and effect.
• No waiver: failure to enforce a provision is not a waiver of it.
• Assignment: you may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
• No agency: nothing in these Terms creates an agency, partnership, joint venture, or employment relationship between you and Heartland Digital.
• Notices: notices to you may be given through the Service or by email to the administrative contact for your organization. Notices to us must be sent to the email address below.

For legal questions, notices, or queries about these Terms, contact:

Heartland Digital
Email: service@heartland-digital.com